Planning a shipment
Shipping guide
Use this checklist to prepare an import or export enquiry. You can start with the information you already have.
Checklist
Four details to gather
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Describe the goods
List the products, quantities and any handling requirements. Add the packed dimensions, gross weight and package count if they are known.
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Give the origin and destination
Include the cities and countries. Add the collection and delivery addresses, ports or airports if they have been agreed.
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Set out the timing
Share the date when the goods should be ready and any delivery deadline. If either date is flexible, give an approximate window.
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List the documents you have
Note whether a commercial invoice or packing list is available. Mention any agreed trade terms and questions that still need an answer.
Common questions
Before you prepare an enquiry
Can I ask about a shipment before confirming a route?
Yes. Share the origin and destination you are considering, the type of goods and your target timing. Mark details that are still provisional.
What if I only know the size of the unpacked goods?
Include the dimensions you have and specify that they are for the unpacked items. Add the planned packaging if known.
How do I share my enquiry?
The contact page turns your details into a summary you can copy. Call the company using the number on that page to discuss the next step.